Jacob (Jake) Lee

Staff Software Engineer

20+ years of experience leading large-scale platform modernization, automation architecture, and high-throughput data systems. Expert in designing durable cloud infrastructure, building mission-critical internal tooling, and driving cross-team engineering initiatives that materially reduce operational overhead, improve system reliability, and accelerate delivery. Combines deep technical versatility with the ability to influence engineering strategy, establish standards, and mentor teams.

Architected a cross-team scheduling automation platform using Google Calendar + Sheets APIs, eliminating manual workflows and reducing hiring coordination time by 87%.
Designed and led development of an AI-assisted documentation workflow using GitHub’s Inference APIs, standardizing proposal creation across engineering organizations.
Partnered with PM/TPM leadership to define a new initiative lifecycle, implementing automation that enforces quality gates and aligns multiple orgs behind consistent execution patterns.
Drove adoption of reusable automation components across teams, establishing patterns that reduce operational overhead and increase workflow reliability.

Designed an enterprise-grade compliance automation pipeline, transforming a 40-hour manual reporting process into an 8-hour fully auditable workflow.
Built a modular CI/CD ecosystem using GitHub Actions (PowerShell + API integrations) and containerized build stages , reducing deployment timelines by 80%.
Redefined release governance workflows, cutting cycle time by 60% while strengthening security and auditability.
Built an automated timecard reporting platform (Typescript + Azure + Slack) that reduced administrative workload by 90% (4 hours to 20 minutes per week) and improved data fidelity.

Led engineering for a high-throughput security analytics platform (Python, AWS Lambda, SQS, S3), ensuring scalable processing of millions of events per day.
Optimized data access patterns across Amplify, GraphQL, and backend services, reducing customer-facing latency from ~5 seconds to under 1 second.
Redesigned storage and retrieval flows for S3, Elasticsearch, and BigQuery, improving query performance and system reliability.
Partnered with product and data leadership to diagnose systemic bottlenecks and streamline ingestion and enrichment pipelines.

Served as the technical lead and primary architect for a multi-year platform modernization initiative, redesigning infrastructure, backend services, and data flows to deliver $1.1M in annual infrastructure savings and significantly improve long-term maintainability.
Acted as a Staff-level engineer across DevOps, backend application development (Javascript), and database design, helping architect and implement a complex, highly reliable billing system used across multiple product lines.
Founding Staff Engineer for the billing operations engineering team, growing the team from 1 to 5 engineers, establishing engineering standards, and owning long-term technical direction for mission-critical financial workflows.
Directed AWS migration and service decomposition strategy across multiple product families, completing delivery ahead of schedule and unblocking dependent engineering teams through improved observability, CI/CD pipelines, and scalable infrastructure patterns.

Designed and built the university’s online bookstore storefront, enabling 700+ students to manage purchases, accounts, and course materials digitally.
Collaborated with academic, administrative, and professional departments to align engineering initiatives with institutional priorities.

Developed statewide K–12 applications used for annual management of 1M+ student records across enrollment, reporting, and administrative workflows.
Improved data accuracy and performance of core student information systems by enhancing data validation, query patterns, and system workflows used by districts across the state.

Built a data-processing platform ingesting and normalizing 7,000+ new USPTO patents per batch, enabling timely analysis and classification.
Developed a high-performance patent search/indexing application supporting millions of documents.

Built the university’s first online class registration system, reducing processing time from 5 weeks to under 1 week and dramatically improving student experience.
Migrated 20+ years of institutional student records with 99% accuracy, supporting a major system-wide transition and ensuring long-term data integrity.